Who to contact
Broken Boosting is operated by David Espinoza in Peru. For questions about your personal information, contact brokenboosting@gmail.com.
Information used to provide your service
We store the contact email, character and realm, game region, selected services, configuration, order notes, payment references, booking status, and terms acceptance supplied or created during checkout. Do not put passwords, authenticator codes, or payment-card details in these fields.
Accounts, messages, and completion evidence
Account sign-in is provided by Clerk. We use a verified account reference to associate your orders and favorites with your account. Support conversations and order conversations are stored to answer questions and coordinate work. Order messages and published completion screenshots are visible to you, the currently assigned approved booster, and administrators. Keep unrelated personal information out of screenshots.
Booster information
Booster applications include experience, specialties, availability, and Discord contact details. Private payout profiles may contain an encrypted Binance UID and a masked display value. Authorized administrators review payout information; customers do not receive the booster’s private payout profile. Compensation records document review status and do not themselves prove that a transfer occurred.
Payments and service providers
PayPal handles payment approval and payment credentials on its own systems. Broken Boosting stores transaction references and status to reconcile orders, refunds, and disputes; it does not ask for your PayPal password. Cloudflare hosts the website, database, stored images, and security services. Clerk provides customer authentication. When enabled, Resend delivers transactional messages. These providers process information under their own policies and may operate outside Peru.
Email and guest-order recovery
Transactional emails may include order updates, replies, and access links when a verified sender is enabled. Guest-order recovery verifies access to the original order email using an expiring single-use link. Recovering one order changes which guest browser can access that order. We do not use an order ID or an email address alone as proof of ownership.
Public reviews and saved preferences
A review is public only after moderation and only while its completed purchase meets the verification rules. The public review shows the display name you choose, rating, text, and date. Your email and order reference are not published with it. Favorites, recent searches, carts, and language preferences use the storage described in our cookies notice.
Retention and security
Order, support, and audit records are kept while needed to provide services, resolve disputes, protect accounts, and meet applicable obligations. Access is limited according to customer ownership, booster assignment, or administrator authorization. Recovery links expire after 20 minutes; their encrypted email content is removed after expiry by background maintenance. No security measure eliminates every risk.
Your choices and requests
You can ask to access, correct, or delete your information, object to processing where applicable, or ask about other data-protection rights. Contact brokenboosting@gmail.com with the request. We may need proportionate proof that the information is yours, and some records may need to be retained for applicable obligations or disputes. Do not email a password or an unrequested identity document.